Event & Ticket Policy

These rules apply to Society events offered with online registration or ticket booking through the website. Event-specific notices on an event page may supplement this policy.

• Available seats may be selected during booking where seating applies
• Selected seats are held temporarily to allow payment submission
• Held seats are unavailable to other visitors during the hold period
• If booking is not completed before the hold expires, seats return to available inventory

Guests must follow the published payment instructions and upload a clear payment receipt with any required reference, date and amount. Once submitted, a booking enters payment verification. This confirms receipt of a submission; it does not confirm that a ticket has been issued.

• Approved payments result in confirmed seats and issuance of a Society digital ticket
• Payments may be rejected where amount, receipt, reference or details cannot be verified
• Rejected seats are released and returned to available inventory
• A new booking may be submitted if seats remain available

Only Society-issued digital tickets with valid secure tokens are accepted for entry. Tickets are generally non-transferable unless the Society expressly permits a transfer for a specific event. Event entry may require QR check-in. A ticket may be checked in only once. Duplicate, altered, cancelled or unverifiable tickets are invalid.

If you lose access to a ticket or booking reference, contact Event Support through the Contact page with your name, email, event and any available payment details. Assistance will be provided where verification is reasonably possible.

The Society may cancel, postpone or modify an event for operational, venue, safety or institutional reasons. Notices will be issued through official channels. Failure to attend a confirmed event does not automatically entitle a guest to a refund or transfer. Refund handling is set out in the Refund & Cancellation Policy.